Sales Policy for Pufftopin
Effective Date: January 7, 2025
At Pufftopin, we are committed to providing our customers with high-quality products and excellent customer service. This Sales Policy outlines the terms and conditions related to the purchase of goods from our website, https://pufftopin.com. By purchasing from our website, you agree to the following terms and conditions.
1. Product Availability
All products listed on our website are subject to availability. While we make every effort to ensure that the items listed on our website are in stock, Pufftopin does not guarantee the availability of any product until the order is confirmed and payment is processed.
In the event that an item becomes unavailable after an order is placed, we will notify you as soon as possible. You will be offered the option to:
- Cancel the order and receive a full refund.
- Choose a similar item if available.
2. Pricing and Payment
All prices listed on the Pufftopin website are in U.S. Dollars (USD). Prices are subject to change without notice. We make every effort to ensure that all pricing information is accurate, but in the event of a pricing error, we will notify you before processing the order.
By placing an order on our website, you authorize Pufftopin to charge your selected payment method for the total purchase price, including applicable taxes and shipping fees.
3. Order Confirmation
Once you place an order, you will receive an Order Confirmation email. This email will contain a summary of your order, including the items you’ve purchased, the order total, and an estimated delivery time.
Please note that the Order Confirmation does not constitute an acceptance of your order. Pufftopin reserves the right to reject or cancel any order at any time for reasons such as insufficient payment information, product unavailability, or fraud prevention concerns.
4. Payment Methods
Pufftopin accepts the following payment methods:
- Credit and Debit Cards: Visa, MasterCard, American Express, Discover, and other major credit/debit cards.
- PayPal: You can use your PayPal account for secure and fast payments.
- Other Payment Methods: We may introduce additional payment options, which will be available during checkout.
5. Shipping and Delivery
We aim to process and ship all orders in a timely manner. Once your order is processed, you will receive a shipping confirmation email with tracking information (if applicable).
Shipping Fees:
Shipping fees are calculated based on the size, weight, and destination of your order. The final shipping cost will be displayed during checkout, prior to order confirmation.
Delivery Times:
Estimated delivery times vary based on your location and shipping method. While we make every effort to meet these estimates, Pufftopin is not responsible for delays caused by external factors such as weather conditions, postal strikes, or customs procedures.
International Shipping:
We currently offer international shipping, and the cost will be calculated at checkout. Please be aware that international shipments may be subject to import duties, taxes, and customs charges, which are the responsibility of the customer.
6. Sales Tax
Sales tax will be applied to your order if required by law, based on the shipping address you provide. The applicable tax rate will be displayed during the checkout process before you finalize your order.
7. Order Cancellations
If you wish to cancel your order, please contact us immediately at info@pufftopin.com. While we try to accommodate cancellation requests, we cannot guarantee the cancellation of orders once they have been processed or shipped.
If your order has already been shipped, you will need to follow the standard Returns and Refunds Policy to return the items.
8. Promotions and Discounts
From time to time, Pufftopin may offer promotions, discounts, or coupon codes. These offers are subject to the following terms:
- Promotions and discounts may have an expiration date and specific conditions.
- Only one promotion or discount code can be applied per order unless otherwise stated.
- Promotional items or gifts may be subject to additional terms, such as limited quantities or exclusions.
Pufftopin reserves the right to modify or discontinue any promotion at any time without prior notice.
9. Customer Responsibilities
By purchasing from Pufftopin, you agree to:
- Provide accurate information during checkout, including your billing and shipping address.
- Ensure that the payment method you provide is valid and authorized.
- Review and verify your order details before finalizing the purchase.
10. Returns and Refunds
If you are unsatisfied with your purchase, please refer to our Refund and Returns Policy for information on how to initiate a return or exchange.
11. Limitation of Liability
Pufftopin will not be held responsible for any indirect, incidental, or consequential damages arising from the use of our products or the information on our website. Our liability is limited to the amount you paid for the products in question.
12. Changes to the Sales Policy
Pufftopin reserves the right to modify or update this Sales Policy at any time. Any changes will be posted on this page, and the “Effective Date” will be updated accordingly. We recommend that you review this policy periodically for any updates.
13. Contact Us
If you have any questions regarding our Sales Policy or need assistance with an order, please contact our customer support team at:
Pufftopin
103 Wilbur St
Vincennes, Indiana (IN)
Phone: (812) 882-7314
Email: info@pufftopin.com
Website: https://pufftopin.com